King of Pops uses Printify to fulfill merch orders.
Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if a customer has ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, Printify offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue.
King of Pops does not accept returns of pops once shipped or given out. If you have an issue with your shipping order, please visit our shipping policy page.